Elric is a business AI assistant for SMBs. Unlike a simple chatbot, Elric deploys a team of specialized AI agents (sales, HR, legal, finance, tech, marketing) that access 33 everyday tools and share a persistent company memory.

Is Elric different from meeting bots like Otter or Fireflies?

Yes. Meeting bots mostly stop at transcription. Elric also transcribes, but goes much further: it extracts tasks, delegates them automatically to the right AI agent, triggers follow-up emails, updates the CRM, and enriches its company memory. Meetings are only one trigger in a complete automation system.

Which tools does Elric integrate with?

33 tools: email (Gmail, Outlook), Slack, Notion, Google Drive, Google Calendar, HubSpot, Stripe, Zoom, Google Meet, Teams, and more. Each Elric agent can combine several tools to complete a task end to end.

Is Elric GDPR-compliant?

Yes. Elric is hosted in France on Supabase EU-West-1, all data stays within European territory, RLS is active on every table, and conversations plus memories can be purged on request.

What kind of company is Elric designed for?

Elric is optimized for SMBs (5 to 250 employees), professional firms (consulting, law, accounting), family offices, and small organizations that want to share support functions (admin, sales, HR) without hiring.

How is Elric different from ChatGPT or Microsoft Copilot?

ChatGPT and Copilot answer questions but do not execute, are not visible working, and offer no governance. Elric executes the work, shows each agent at its desk in a virtual Open Space, logs every action, and requires human approval before sensitive actions (external emails, deletions). It is the governed alternative to ungoverned "Shadow AI".

Can Elric execute tasks autonomously?

Yes. You delegate a task to an agent and it runs on its own with its connected tools, then reports back; meeting action items can execute automatically. Sensitive actions (sending an external email, deleting data) always require explicit human validation.

Does Elric reply to customers alone?

Not by default — draft + approval. You can enable auto-reply only on pre-approved cases.

Does it work with my inbox?

Yes: Gmail, Outlook and more via OAuth connectors.

How to avoid hallucinations?

The agent uses Brain (your approved docs) and escalates out-of-scope cases.

ELRIC Lab · Solutions

AI customer support — without losing control

Support drowns in repetitive emails while real urgencies wait. Elric triages, drafts answers from your knowledge base and escalates what needs a human.

Last updated : July 5, 2026

The problem

Slow response times, inconsistent answers across teammates, outdated FAQ, and no visibility on what AI would say if left alone.

How Elric does it

Support ticket resolution

The agent analyzes customer context, proposes a sourced reply and escalates when needed.

A support agent connected to email and Brain classifies each request, drafts a proposed reply and flags sensitive cases. You approve before sending — or define auto-replies for simple cases you approve once.

What you get

Automatic triage: urgent / standard / spam
Contextual answers from your knowledge base
Smart escalation to humans
Approval before send (default)
History and audit of every interaction
EU hosting / GDPR

Frequently asked questions

Does Elric reply to customers alone?: Not by default — draft + approval. You can enable auto-reply only on pre-approved cases.
Does it work with my inbox?: Yes: Gmail, Outlook and more via OAuth connectors.
How to avoid hallucinations?: The agent uses Brain (your approved docs) and escalates out-of-scope cases.